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**Please note, we have updated our website! We're very excited about the big improvements it will offer, but please be aware some of the instructions in our Help Center are not yet updated to reflect the functionality of the new site. If you have any questions, please contact us! - Thanks!**

Search or browse below to find simple and complete self-service answers to almost any question you may have - but feel free to submit a request! You'll receive a quick response, within a few minutes to one business day. Pssss...we love hearing about your cats!


Boxiecat Customer Care

Ashley Berry July 23, 2013 General Information