We are unable to accept returns.
However we do offer a satisfaction guarantee. If your first bag of Boxiecat doesn't work out for any reason, we'll refund it. *Refund limit: one bag per household.
We fundamentally believe you and your cats will be very happy with our product (our cats are!). We work hard to provide the best litter for you and your cats in the most convenient way.
If you are a current subscriber and need to cancel, you will only be charged for an order if it has already been processed for shipping on your pre-scheduled ship date.